What are chatbots & how do you use them?

Chatbots are most commonly used on business websites. When you have spent a couple of minutes on a website, you can see a chat or voice messaging prompt pop up on the screen. Those are chatbots. Chatbots had a humble start as computer programs that used keywords and pattern matching to respond to users’ questions based on a pre-written script.

What is an example of a GPT chatbot?

An example of a GPT chatbot is ChatGPT. Despite criticism of its accuracy, ChatGPT has gained attention for its detailed responses and historical knowledge. Another example is BioGPT, developed by Microsoft, which focuses on answering biomedical questions.

Will chatbots disappear?

Chatbots have different levels of adoption among different industries. One thing is for sure, though; they’re here to stay and evolve. The hype might start to decline, but that doesn’t mean AI assistants will disappear – on the contrary, they’ll become a norm in most industries, especially in customer service.

What are the limitations of a chatbot?

There are also a few limitations of chatbots that are important to consider, including: They’re not built to take over customer support: Chatbots were designed to serve as intermediaries. They keep customer support accessible when agents are off the clock and enable agents to focus on tricker requests.